Selling Terms

The terms and conditions contained herein constitute the entire agreement between the Seller, QSet ENERGY, a Romanian registered company with its registered office address at Bucharest-Romania Str Constantin Istrati nr 12 Sector 4, and its customer, the Buyer.
These terms will apply to any sales made by QSet ENERGY. QSet ENERGY will not be bound by any terms of customer’s order that are inconsistent with the terms herein. These terms shall not be modified except in writing, signed by the parties hereto.

Article 1 – Order – Price Customers send an order QSet ENERGY for products taken from its sales catalog. QSet ENERGY shall have the right to make substitutions and modifications of the specification of the product ordered by the customer if such product is no longer offered for sale by the date the order is received. QSet ENERGY will not accept a customer’s order until payment is made by customer, as per terms of Article 2 here below. Pricing of product shall be the price as stipulated on QSet ENERGY pro forma invoice sent to the customer. QSet ENERGY may change its pricing at any time without prior notice to customer, but such changes will not affect any accepted orders.

Article 2 – Payment terms All orders are subject to the right of QSet ENERGY to require of the customer payment of the invoice in advance of delivery and payment of such invoices shall be made payable to QSet ENERGY through bank transfer:
By derogation of the above terms, in the event the goods that have been ordered are not immediately available from stock, invoices shall be paid according to the following terms:
1) 40% deposit payment upon ordering
2) balance due when QSet ENERGY send availability notice If the customer fails to make advance payment when requested by QSet ENERGY, the customer will be liable, without any formal notice, to pay interest accrued on overdue invoices at the rate of one and one-half percent (1½%) per month, or according to amount allowed by law.

In addition, QSet ENERGY shall keep the right to appeal to any other compensation it may be entitled to in law, and to take legal action against the customer. QSet ENERGY will apply no discount for a cash payment or a payment made prior to the invoice date.
QSet ENERGY is not obliged to supply the goods until payment is made by customer as per the terms hereof.

Article 3 - Delivery Upon receipt of order, QSet ENERGY will provide an estimate of lead-time until delivery. This is not a binding commitment but an estimate only.
QSet ENERGY shall not be liable for any delay or failure to deliver the goods within the estimated delivery time. Non-respect of estimated delivery time cannot cause any discount or compensation, whatever the causes, importance and consequences of the delay may be. Goods can either be collected directly at QSet ENERGY’s warehouse, or delivered by a carrier. If delivered by a third party, transportation shall be at the exclusive expense of the customer. All such freight and insurance costs shall be for the customer’s account. Risk of loss or damage shall pass to customer upon delivery to or collection of the goods by the transportation company at QSet ENERGY warehouse. QSet ENERGY will not be held responsible for delivery. If, one month after their reception by QSet ENERGY, goods have still not been collected, QSet ENERGY is entitled, without any further notice, to invoice storage fees to customer each month, standing at 10% of the value of the products ordered and not collected.

Article 4 - Order cancellation The Customer cannot cancel any order after QSet ENERGY has accepted an order. In case of order cancellation prior to that date, by written notification, an allowance of cancellation accounting to 40% of the selling price can be required. Order cancellations may be subject to cancellation penalties and the monies the Customer has already paid can be used as compensation. This compensation may include any costs and committed expenditure undertaken by QSet ENERGY with respect to the cancelled order. Reimbursement of monies received by QSet ENERGY will be in the form of a credit note only.

Article 5 – Limitation of liability QSet ENERGY offers a non-transferable warranty which is made to the original customer only for a period of two years from the date of invoice, with the exception of inverters and controllers (not exceeding six months), and LED lighting products (one year). However, QSet ENERGY makes no warranty in case of non respect of general instructions for use and installation provided with the Goods, or for the following (non-exhaustive) reasons:
● damage caused to the product due to external causes (lightning, strong winds, earthquake, flood, bumping, dropping, bad handling or handling error, excessive humidity or heat wave…),
● damage due to corrosion or gradual deterioration of the Product, or due to a bad electricity connection or supply,
● damage involving the responsibility of a third party, or resulting from a deliberate fault or malicious intention,
● damage occurring after the goods have been connected, installed, used or adjusted otherwise than in accordance with the instructions provided by QSet ENERGY or due to a faulty installation not complying with current profession standards,
● damage occurring after the goods have been repaired, worked on, or altered by persons not authorized by QSet ENERGY, or unknown to QSet ENERGY. QSet ENERGY will invoice the customer any transport costs of the product, any trip and intervention of the technician due to any damages out of warranty scope. No technical intervention will take place where products have been installed in countries with security and/or health hazards .

Article 6 – Force majeure or Act of God All and any of QSet ENERGY contractual obligations shall be suspended without further notice, and QSet ENERGY shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, war, riot, government importation reduction, shortage supplies, accident, strikes, labour difficulties, equipment failure, goods transportation delay, or other occurrences beyond QSet ENERGY’s reasonable control or due to unforeseen circumstances that may prevent the execution of the contract within normal conditions.

Article 7 – Ownership If goods are delivered without prior full settlement of customer’s invoice, these goods shall remain QSet ENERGY property until their full settlement. QSet ENERGY retains the right to collect these goods without notice wherever they may be.

Article 8 – Applicable law – Jurisdiction As fully agreed by both parties, these terms shall be governed by and construed under the applicable laws of Romania. In case of any litigation, each party shall end to reach an amicable settlement. In case of an enduring disagreement, QSet ENERGY and customer hereby irrevocably and unconditionally submit to the jurisdiction of the court of Bucharest, being the place where the customer’s order has been received/accepted - and the court competent to hear appeal there from.

 

Privacy Policy

Written in accordance with the provisions of Law 677/2001, regarding individual protection about collecting and free circulation of personal data. QSet ENERGY has created this privacy statement in order to demonstrate our firm commitment to privacy over the internet. The following discloses our information gathering and dissemination practices for this website: qsetenergy.com is operated by QSet ENERGY, located in Bucharest, Romania. During the administration process of the website, qsetenergy needs to take over some personal information, in order to personalize the website usage and make it easier for each one of the users. Also, collecting information (such as name, e-mail etc) is useful for QSet ENERGY in order to adapt our ads to your preferences. QSet ENERGY respects and grants confidentiality for personal data collected over from its users at several different points on the website. We are the sole owners of the information gathered within the QSet ENERGY.com website. We shall not sell or rent this information to others in any way. We shall not share this information in ways different from what is disclosed in this statement. The clauses of this policy are valuable for all kinds of information gathered from QSet ENERGY users. Additional clauses, if any, will be added if necessary for special services that we may offer in the future. This privacy policy informs you about the type of personal data that we may collect from you, the way we can use it, the way we understand to protect it, who has access to it and how the possible mistakes can be corrected.

 

Information that we collect

QSet ENERGY may collect information from its users in three different ways: directly from the user, from traffic references of hosting servers and from cookies. Information provided directly by the user: when you subscribe to a service provided by QSet ENERGY, we may ask you about your name, e-mail address or other personal data. For example, when you register to our website, you need to enter your username, e-mail address and password. Information from traffic references: when you visit a website, you unveil certain information about you, such as your IP address, time of visit, place from which you accessed our website. QSet ENERGY, like other operators, stores this information. Information collected from cookies: in order to offer you a personalized service, QSet ENERGY may use cookies to ease storing and tracking your preferences. For instance, we may use cookies to make sure you don't see the same ad repeatedly, or to deliver content specific to your interests; the content contained is not distributed to third parties. Cookies are "txt" files offered to your browser by a web server and then stored on the hard-disk of your computer. Most of browsers are set to accept cookies. But if you prefer, you can reset your browser so as to let you know whenever you receive a cookie or even to refuse cookies. However, you should know that some parts of QSet ENERGY website can only be normally seen if your browser allows cookies. QSet ENERGY allows other companies, called third-party ad servers or ad networks, to serve advertisements within the QSet ENERGY site. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on the QSet ENERGY site. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content you see. QSet ENERGY does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. However, please note that if an advertiser asks QSet ENERGY to show an advertisement to a certain audience (for example, men ages 18-34) or audience segment (for example, men ages 18-24 who have viewed certain channels of content) and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. The advertiser may also use information regarding your use of the QSet ENERGY Sites, such as the number of times you viewed an ad (but not any personally identifiable information), to determine which ads to deliver to you. You need to acknowledge that, whenever you disclose information in public areas on the website, such as message boards (comments) or forums, that information becomes public and can easily be tracked and used by unauthorized persons. Although QSet ENERGY does its best in order to protect your personal data, we cannot entirely grant you its safety. You should exercise caution when deciding to disclose your personal information. You should also know that you are the only one responsible for keeping the secret of your passwords, usernames etc.

How and when we use the information

QSet ENERGY uses the information collected from you for several purposes, depending on the type of data collected:
- information provided directly by the user: this information is used only in order to personalize the services that we offer you and to check your identity;
- information from traffic references: this type of info helps us identify the parts of our site of most interest for you. QSet ENERGY also collects the IP addresses of its users, in order to safely manage our computer system;
- information collected from cookies: QSet ENERGY uses cookies to help you with our services and with getting statistic information for the services improvement. Cookies allow us to save your passwords and your preferences so that you do not have to introduce them again at your next visit.

How we protect information collected from you

We show great interest in confidentiality. QSet ENERGY does not offer your personal data to third parties without your prior express consent. Any statistics that we may offer to our partners or to advertisement networks does not include any personal identifying information about any individual user. Your access to certain services on the website is protected by a password. We advise you not to unveil this password to anyone. QSet ENERGY will never ask for the password of your accounts through any kind of messages or unsolicited phone calls. We strongly advise you not to unveil your passwords to those who may ask you to. As a plus, if possible, you should remember to click log off / sign out , at the end of any working session in your account. We also advise you to close your browser window when you quit using the sites or the services provided by QSet ENERGY. These pieces of advice are meant to restrain the access of unauthorized persons to your personal information or mail, especially when you work in a computer network in a public place (net cafe for example). Unfortunately, no data transmission by means of internet can be 100% sure. As a consequence, despite our efforts to protect your personal data, QSet ENERGY cannot guarantee the safety of your information. All this kind of transmission whatsoever is made on your own risk. Still, we can grant you that we carry out all our efforts to ensure safety for our systems, according to the security standards imposed by Romanian legislation. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our servers have strict security in place to prevent an intruder from retrieving personal information about our users. Staff checks server access daily to ensure the above holds true.

Unsolicited communication

QSet ENERGY will not use your e-mail address in order to send you any kind of unsolicited or promotional mail. It is your choice whether you decide to receive or not newsletters from us. You can always choose to unsubscribe from our newsletter services.

Who has access to the information collected from you

As a rule, QSet ENERGY will never unveil any sort of personally identifiable information about any of its users, without their prior express consent. On the other hand, QSet ENERGY may unveil this kind of data when expressly permitted by law or when this measure is necessary in order to protect QSet ENERGY rights and interests.As a conclusion, when you access QSet ENERGY website and are asked to offer information about you, only QSet ENERGY will have access to them. However, you acknowledge that our site contains links to some partner sites. QSet ENERGY is not responsible for the privacy practices or the content of such websites. Our online surveys may ask visitors for contact information (like their e-mail address) and demographic information (like their zip code, age, or income level). The customer's contact information is only used to contact the visitor when necessary. We do not share this information with third parties.We may use an outside ad company to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.Advertisements served by Google, as a third party vendor, use DART cookies. These cookies are used to serve ads based on your visit to this site and other sites on the Internet. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

 

How we can correct errors contained by data collected from you

If you create an account to one of our services, we shall send you a confirmation e-mail in which we give you the details of the newly created account. The confirmation message will be sent at the e-mail address that you provided. We strongly advise you to keep this confirmation mail secret, because it contains information that can be useful when you encounter problems in accessing our services.
Children's Guidelines

This site gives children under the age of 18 the ability to publicly post or distribute personally identifiable contact information without prior parental consent. Please take proper measures if you do not wish your child to have access to public forums and message boards. As always, exercise caution when deciding to disclose personal information in a public forum.

 

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. If you feel that this company is not abiding by its posted privacy policy, you should first contact QSet ENERGY. For any suggestions and comments regarding QSet ENERGY or our Privacy Policy, please contact us at webmaster@qsetenergy.com. This Privacy Policy is guided by the Romanian legislation and has been updated today, 24th of September, 2007.